Up arrow and down arrow immediately reloads the form in a different language. To browse the available languages before selecting, please first open the dropdown with the Enter key.
HSBC logo
Have you previously started a form?

Update Your Details

Request Received, Step {0} of {1}{2}

Thank you, your submission has been received.
Thank you for submitting your Online KYC Form - The form will be processed by our Quality Control Team.

Your reference code is:

What happens next?

We'll review your submission and your account opening manager will be in touch with you shortly to confirm that we have everything we need or ask for any further details. If you have any questions in the meantime please feel free to contact your Account Opening Manager or Relationship Manager. Thank you again for choosing HSBC.
Send another email
If you would like us to send another email with your reference code, enter the address below.
Enter a valid email address e.g. name@example.com
Check your email
We've sent an email with your reference code to the address you provided ().If you haven't received it or would like an email sent to a different address, just click on the link below.
OR

Request Saved, Step {0} of {1}{2}

Your form has been saved and may be re-opened later.

Retrieving your form

Enter your email address and we'll send you instructions on how you can return to your form later.
Enter a valid email address e.g. name@example.com
Please note that your form will expire on .
We have saved your form so you can continue when you're ready.

Your reference code is:

Check your email

We've sent instructions on how to retrieve your form to your email address (). Please check that you've received these instructions. If you haven't received the email or would like an email sent to a different address, just click the link below.
All fields are required unless otherwise stated.
Overdue
Please refer to recent communication on next steps
Due date until notice of consequences:
Days left until notice of consequences:

Comments

Basic Details

Is your business a Corporate or a Partnership?Corporate - business organisation that meets certain legal requirements to be recognised as having a legal existence as an entity separate and distinct from its owners.<br/>Partnership - business organisation in which two or more individuals pool resources and share profit and loss in accordance with terms of the partnership agreement.
List any and all trade names associated to your business or, any names your company operates under.
This number can typically be found in your certificate of incorporation, articles of association or business name filing documents e.g. business registration certificate or trade license etc.
What was your date of business formation? is a date and must be in the past. The date format is DD/MM/YYYY
Is the customer an acceptably publicly listed entity?
Is the customer an equivalently regulated financial institution?
Is the customer or mastergroup classified as wholesale?
On what date did the Customer relationship begin in the local jurisdiction? is a date and must be in the past. The date format is DD/MM/YYYY

Comments

Business Details

If your primary industry was different to the one selected above in the past 5 years then please provide details of this
Do you generate more than 20% revenue from any country?Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Country

Please provide the actual percentage of revenue generated within
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please enter value between 20 - 100.
Do you acquire more than 20% purchases from any country?Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Country

Please provide the actual percentage of purchases acquired in
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please enter value between 20 - 100.
Do you hold more than 20% assets in any country?Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Country

Please provide actual percentage of assets you hold within
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please enter value between 20 - 100.

Country

Do you manage third party funds? Management of third party funds includes holding customers’ funds, managing customers’ money or making payments on behalf of your customers
Is the sole trader simple or complex?
Does the Customer's Articles of Association (or equivalent) explicitly state either:
- all shares are to be registered; or
- bearer shares are prohibited
Have you issued bearer shares?A bearer share is an equity security wholly owned by whoever holds the physical stock certificate.<br/>The articles of incorporation or other registration documents will indicate if bearer shares have been issued or if the business has the capability of issuing bearer shares.
Have the bearer shares in issue been cancelled and reissued in registered form and included in a register of shareholders maintained by you?
Do you currently hold or have you ever held a diplomatic or government position including local government positions?
Please see the help text for full list of positions.<p>Positions include:</p><ul><li>Head of state or Head of government</li><li>Senior civil servant in national government</li><li>Head of regional government</li><li>Senior/high profile politician</li><li>Senior executive of any state owned enterprises</li><li>State agency official</li><li>Large City Mayor</li><li>Senior member of the national police service, law enforcement agency or intelligence services</li><li>Ambassador</li><li>Senior executive of any national NGO</li><li>Political pressure group/labour group senior official</li><li>Leader Or Senior Official In A Political Pressure</li><li>Senior member of the judiciary</li><li>Head Of A Supranational Body(United Nations,IMF,WB</li><li>Senior Member Of A Diplomatic Group (e.g. Ambassador)</li><li>Member of a Ruling Royal Family</li><li>National government minister</li><li>Member of the national legislature</li><li>Deputy national government minister</li><li>State corporation executive</li><li>Regional government executive</li><li>Political party officials</li><li>High Ranking Military Official/Personnel</li></ul>
Does an immediate family member or an associate currently hold or has ever held a diplomatic or government position including local government positions?
In respect of the full list of positions please see helptext listed in the question above (“Do you currently hold or have you ever held a diplomatic or government position including local government positions?”)
Also please see helptext attached to this question for the definition of family members <p>Family members include:</p><ul><li>Husband;</li><li>Wife;</li><li>Partner - Note: an equivalent status of the relationship of a spouse;</li><li>Mother; and Mother-in-law</li><li>Father; and Father-in-law</li><li>Brother; and Brother-in-Law</li><li>Sister; and Sister-in-Law</li><li>Son and partner, including son-in law;</li><li>Daughter and partner, including daughter-in-law;</li></ul><br/><p>Close associates include:</p><ul><li>Immediate Family Member</li><li>Aides and other close advisers</li><li>Business Associates</li><li>Interest or influence over Businesses/Companies</li><li>Customer</li><li>Business Partner</li><li>Joint Board Membership of Company</li><li>Joint BO of Legal Entity or Legal Arrangement</li><li>Corporate Group Member</li><li>Parent Company</li></ul>
Associate

Associate

Please use the add button to add the associates who are politically exposed.
Do any family members or close associates fund your bank account(s)?
Person

Person

Comments

Contact Details

Have you ever had any other previous names or are you known by any other names?

Previous Name

What is your date of birth? is a date and must be in the past. The date format is DD/MM/YYYY
Please enter your address
When did you move into this address? is a date and must be in the past. The date format is DD/MM/YYYY
Previous Residential Address

Previous Residential Address

Please enter your address
When did you move into this address? is a date and must be in the past. The date format is DD/MM/YYYY
Is the principal business address the same as the registered address?This is the address where the business’s head office or main place of operation is located.
Is the principal business address the same as your residential address?
Please enter your address
Is the correspondence address the same as the registered address?The correspondence address is typically where your post mail is received.
Is the correspondence address the same as your residential address?The correspondence address is typically where your post mail is received.
Please enter your address
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Country

Please provide the actual information for this country
Do you have a Tax Identify
Do you have a tax identification number (TIN)? Click here for additional information

Country

Comments

Financial Information

What was your annual sales revenue/ turnover in the last fiscal year?If your business is a start up and has not been operating for 12 months, please answer based on your business plan.
Please provide all significant sources of funds that were injected into the business when it was first established / incorporated.
The amount initially invested

Please enter the amount initially invested through this source of investment.
Please enter value between 0 - 100.
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories.
Ongoing cash flow

Please enter value between 0 - 100.
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories.
Please select all applicable
Do you expect to see an increase/decrease of 20% or more annually with respect to the following:
1) the value of annual cash transactions expected to flow through your accounts?For e.g. Cash transactions will fall by c.50% as we now have card terminals and can collect card payments online.
What is the total expected value of these transactions annually including the increase/decrease?For e.g. 1. Decrease in Cash Transactions of US$200k per annum, and; 2. Increase in international payments of US$100k
Please enter value between 0 - 100.
2) the value of annual international payments to or from your account? For e.g. Increase in international payments (overall c.30% increase) as we have are now buying our products direct from our overseas supplier rather than via a domestic wholesaler
What is the total expected value of these transactions annually including the increase/decrease?For e.g. 1. Decrease in Cash Transactions of US$200k per annum, and; 2. Increase in international payments of US$100k
Please enter value between 0 - 100.
Do you expect to make international payments to countries that you do not currently transact with? Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories

Comments

Sanctions Exposure

This section will help us understand the degree of your exposure to sanctioned countries
HSBC is committed to combating financial crime and doing its part to protect the integrity of the global financial system. Please let us know if you are doing, or intend to do, business with countries, territories, governments, individuals, or entities that may be the subject or target of economic sanctions.Please visit our Sanctions Policy for further information.
Do you or any of your connected parties have current business activities in Iran, Sudan, North Korea, Syria, Cuba, Belarus or Zimbabwe, Crimea / Sevastopol?
And / Or
Do you or any of your connected parties have current or planned business activities in Russia specifically in the energy / oil, and gas sector or the military or defence?
This includes both direct and indirect business activities within any of the above countries / jurisdictions.

The helptext provided outlines the definition of indirect business activities.<p>Business activity includes operations, suppliers, customers, agents, origin or shipping of goods and interactions / exposure to state owned or controlled entities.</p><p>Indirect business refer to the sale or purchase of goods or services by a third-party, such as a partner or affiliate, rather than a company's personnel. Indirect business is often done through resellers, such as specialty stores and big box retailers.</p><p>Please refer to the explanation of Connected Parties on the Connected Parties tab.</p>
To the best of your knowledge, does the company or any of the company’s connected or other related parties have a presence in Iran, North Korea, Syria, Cuba or Crimea / Sevastopol region?

The helptext provided outlines the definition of presence.Presence: An entity that has its registered office address, business address, correspondence address or principal place of operations in one of the locations provided.
To the best of your knowledge, are the company or any of the company’s connected or other related parties currently sanctioned by the following bodies: UN, EU, UKHMT, HKMA, OFAC, or as part of locals sanctions law?
And/Or
To the best of your knowledge, does the company have any current Business Activity involving individuals, entities or organisations which are currently targeted by sanctions administered by the following bodies: UN, EU, UKHMT, HKMA, OFAC, or as part of local sanctions law?

The helptext provided outlines the definition of other related partiesOther Related Parties include parties who may support or provide advice to the customer, but who sit outside of the ownership structure. These may include syndicate lending deals, arrangers in SPVs, insurance manager in captive insurance and distributors.
Does the company, to the best of your knowledge, have any projects or operations which a Sectoral Sanctions Identifications Target has ownership or voting rights in, that are in deep-water, Arctic offshore or shale projects that have the potential to produce oil anywhere in the world?
Sectoral Sanctions Identifications detailsDeep-water is defined as a depth of 500ft or greater
To the best of your knowledge, is the company 50% or more owned or controlled by the government of Venezuela?
To the best of your knowledge, does the company or any of the company’s connected or other related parties have current or planned business activity with the government of Venezuela, or with an entity that is 50% or more owned or controlled by the government of Venezuela?

Comments

Connected Parties

Within this section we will require details of the ownership of your business and connected parties

Connected Party

Please provide the following details for the ‘Connected Party’
Is the connected party an individual or an entity?
Business Owner
This person owns of the shares/voting rights in this company either directly or indirectly via another company
Settlor
A Settlor is an individual that provides the Source of Wealth for the Trust. The party who creates a Trust by a written Trust Deed is called a Settlor (or Trustor/Donor/Grantor). The Settlor usually transfers the assets into the Trust; this can be at inception or during the life of the Trust. A Settlor can be a Beneficial Owner if they own of the company.
Beneficiary
A Beneficiary is any person who receives a distribution of assets or income from a Trust. Usually, Beneficiaries or the Class of Beneficiaries are documented in the Trust's Deed or equivalent. A Beneficiary can be a Beneficial Owner if they own of the company.
Key Controller
This person is responsible for running the company. They make the key business decisions and therefore are also called a Key Controller or Senior Management . Anyone who is the ONLY Authorised Signatory for the business as per the Bank mandate is also considered a Key Controller or Senior Management.
Authorised Bank Signatory
This person can sign on behalf of this company according to the Bank signing mandate. Anyone who is the ONLY Authorised Signatory / Authorised Bank Signatory for the business as per the Bank mandate is also considered a Key Controller or Senior Management.
Direct Appointee
This person has the power/authority to appoint Authorised Signatories for the Bank's products & services and are also known as a Company Secretary.
Director or Partner
This person is a Director / Partner in the company.
Guarantor
This person guarantees the company debt or the performance of its financial obligations to the Bank.
Intermediate Business Owner
This Entity owns of the shares/voting rights in this company either directly or indirectly via the ownership structure.
Intermediate Business Owner - Trust
This Trust owns of the shares/voting rights in this company either directly or indirectly via the ownership structure.
Business Owner - NPO
Not for profit (NPO) is a type of organisation that does not earn profits for its owners. All the money earned by or donated to an NPO is used in pursuing the organisation's objectives. Usually NPOs are charities or other types of public service organisations. An NPO can be a Beneficial Owner if they own of the company.
Key Controller
This entity is responsible for running the company. They make the key business decisions and therefore are also called a Key Controller or Senior Management . Any entity which is the ONLY Authorised Signatory for the business as per the Bank mandate is also considered a Key Controller or Senior Management.
Guarantor
This entity guarantees the company debt or the performance of its financial obligations to the Bank.
Director or Partner
This entity is a Director / Partner in the company.
Is the connected party capable of issuing bearer shares or has issued bearer shares in the past?
Please enter value between 0 - 100.
What is their date of birth? is a date and must be in the past. The date format is DD/MM/YYYY
Are there any un-named beneficiaries?Un-named beneficiaries are a group of individuals that have not been named on any documentation e.g. grandchildren
What is their permanent residential address?
Is the key controller's registered office address the same as the principal business address?
What is the principal business address of key controller?
Does this key controller have ultimate beneficial owners with 10% or more ownership? Please use the ADD button to list new beneficial owners
Does this key controller have ultimate beneficial owners with 25% or more ownership? Please use the ADD button to list new beneficial owners
Please provide the following details for the beneficial owners of the key controller
Beneficial Owner

Beneficial Owner

What is their date of birth? is a date and must be in the past. The date format is DD/MM/YYYY
Please enter value between 0 - 100.
Does the trust/foundation identify a class of beneficiaries?
Please enter value between 0 - 100.
Is the connected party capable of issuing bearer shares or has issued bearer shares in the past?
Does this entity have any ultimate beneficial owners who own more than of the entity?
Please add the ultimate beneficial owners of this entity using ADD connected party
Does this trust have any settlors / beneficiaries whose entitlement is more than of the trust?
Please add the settlors / beneficiaries of this trust using ADD connected party
Does the connected party currently hold or has ever held a diplomatic or government position including local government positions?
Please see the help text for full list of positions. Positions include:<ul><li>Head of state or Head of government</li><li>Senior civil servant in national government</li><li>Head of regional government</li><li>Senior/high profile politician</li><li>Senior executive of any state owned enterprises</li><li>State agency official</li><li>Large City Mayor</li><li>Senior member of the national police service, law enforcement agency or intelligence services</li><li>Ambassador</li><li>Senior executive of any national NGO</li><li>Political pressure group/labour group senior official</li><li>Leader Or Senior Official In A Political Pressure</li><li>Senior member of the judiciary</li><li>Head Of A Supranational Body(United Nations,IMF,WB)</li><li>Senior Member Of A Diplomatic Group (e.g. Ambassador)</li><li>Member of a Ruling Royal Family</li><li>National government minister</li><li>Member of the national legislature</li><li>Deputy national government minister</li><li>State corporation executive</li><li>Regional government executive</li><li>Political party officials</li><li>High Ranking Military Official/Personnel</li></ul>
Does an immediate family member or an associate of the connected party currently hold or has ever held a diplomatic or government position including local government positions?
Please see the help text for full list of positions and the definition of family members.
In respect of the full list of positions please see helptext listed in the question above (“Does the connected party currently hold or has ever held a diplomatic or government position including local government positions?”)
Also please see helptext attached to this question for the definition of family members Family members include:<ul><li>Husband;</li><li>Wife;</li><li>Partner - Note: an equivalent status of the relationship of a spouse;</li><li>Mother; and Mother-in-law</li><li>Father; and Father-in-law</li><li>Brother; and Brother-in-Law</li><li>Sister; and Sister-in-Law</li><li>Son and partner, including son-in law;</li><li>Daughter and partner, including daughter-in-law;</li></ul><br/><p>Close associates include:</p><ul><li>Immediate Family Member</li><li>Aides and other close advisers</li><li>Business Associates</li><li>Interest or influence over Businesses/Companies</li><li>Customer</li><li>Business Partner</li><li>Joint Board Membership of Company</li><li>Joint BO of Legal Entity or Legal Arrangement</li><li>Corporate Group Member</li><li>Parent Company</li></ul>
Associate

Associate

Please provide details of the politically exposed person.
Please use the add button to add the associates who are politically exposed.
Please note that any reference to ‘Country’ throughout the following forms covers countries and territories
Country

Please provide the actual information for this country
Do they have a tax identification number (TIN)? Click here for additional information
Do they have a tax identification number (TIN)? Click here for additional information

Country

Control Data
Have the details for this connected party changed since the last review?
This could be passport or another official identification document.
What is their permanent residential address?
What is the registered address?
Is their residential address the same as their permanent residential address?
What is their residential address?
Is this other related party an entity director?
Do you want to restore the deleted connected party?
Please select the appropriate reason(s) for deleting this connected party
Does a family group collectively own more than 10% of the business?A Family Group may, collectively, hold more than the stated threshold of the Ultimate Beneficial Owner and therefore the Group may exercise greater control than indicated by their individual shareholdings, by voting as a Group. A Family Group may consist of family members.
Does a family group collectively own more than 25% of the business?A Family Group may, collectively, hold more than the stated threshold of the Ultimate Beneficial Owner and therefore the Group may exercise greater control than indicated by their individual shareholdings, by voting as a Group. A Family Group may consist of family members.
Does any individual in the family group own more than 10% of the business?A Family Group may, collectively, hold more than the stated threshold of the Ultimate Beneficial Owner and therefore the Group may exercise greater control than indicated by their individual shareholdings, by voting as a Group. A Family Group may consist of family members.
Does any individual in the family group own more than 25 % of the business?A Family Group may, collectively, hold more than the stated threshold of the Ultimate Beneficial Owner and therefore the Group may exercise greater control than indicated by their individual shareholdings, by voting as a Group. A Family Group may consist of family members.
Does this individual have control over the decisions of the company or its day to day working?
Please contact us if your company has more than 20 unique connected parties.

Comments

Document Upload

Please upload the documents listed below to support the periodic review of your account information. The following file types can be uploaded:
.bmp, .doc, .docx, .gif, .jpg, .jpeg, .pdf, .png, .ppt, .pptx, .tif, .vsd, .vsdx, .xls, .xlsx, .xps and .zip
Please be aware that the maximum size limit for each document that you can upload is 10MB and the total size limit for all files uploaded is 500MB.

Documents to be provided for your Business

Documents required for your business
For guidance on providing the required document(s) for the business, click on the red button below.
File:

Documents to be provided for Owners and Key Controllers

We have identified that the concerned party is an individual therefore we cannot accept any scanned copies of the documents for an individual. Could you please reach out to your Relationship Manager at the earliest with the reference code provided for this review and understand the next steps related to ID&V of the parties that are individuals.
File:
We have not identified any documents required from you at this stage. Please proceed to the next section. However if would wish to provide any documents that you think are relevant for the review then please use the "other documents" button below

Other Documents

File:

Comments

Additional Information

This section will help us know more about your business
Please provide the details of the permanent residential address
Is your permanent residential address the same as your residential address?
What is your permanent residential address?
Please provide the details of the contact person
What is the office telephone number?Please select the country and enter the full number including local area code (if applicable)
Enter a valid email address e.g. name@example.com
Item

Item Test

empty_name
Item

Item Test

empty_name
Item

Item

empty_name

Customer Feedback

Although we have tried to make our process as easy and simple as possible, we understand that updating your customer information can be inconvenient and sometimes time consuming. Thank you for taking the time to do so.

If you were to express how efficient/professional the experience was on a scale from 0 to 10, where 10 means ‘extremely efficient/professional’ and zero means ‘not at all efficient/professional’, how would you rate your experience on this occasion:
Which of the following areas, could be improved to make your experience more positive?
Thank you for your time. Your feedback is important to us and will help us to make further improvements to our process.

Declaration

DeclarationText

Review your decision

Please provide review decision